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Our Approach

Cram strongly believes in a person-centred approach that puts the person with a disability at the centre of decision making concerning the supports they choose in order that they can achieve their full potential. Our philosophy is that we will provide a service 'with' you, rather than the traditional system based model of providing a service 'to' you.

We are flexible and will be guided by your needs and preferences and respond accordingly.

We value your skills and experience and understand that you have expert knowledge about your support needs. We will listen to your ideas and suggestions and collaborate with you to build a plan that works for you and your family.

We will come to you. We can visit you at home, work or other place of your choice

We work together with you and other service providers to design a holistic plan that complements your existing supports and services.

We can develop support plans and will assist you to track your progress towards identified goals and guide you to apply the right strategies that promote your independence, health and wellbeing

We will work alongside you when looking beyond what is currently available to what might be possible. By focusing on your capacity and recognising that your plans may change over time, we take the view that 'every moment has potential' and that your choice and control over your life is paramount. Your NDIS plan detailing your supports will form the basis of your person centred approach.


That each person with a disability experiences a life of value to themselves and to others.


To provide person-centred services through a range of high quality accommodation, meaningful life experiences and community interaction enabling a life of value tailored to each individual and their abilities.


Integrity - We approach our work with honesty and transparency.

Client Focus - We enable client choice and a person-centred approach in everything we do.

Accountability - We care and are accountable for our actions and decisions for client support and Cram's long-term future.

Respect - We respect each other and every person's right to contribute in their community.

Empathy - We acknowledge and value every individuals perspective.